For small business owners, managing a delivery fleet takes a special kind of talent and coordination. Not only do you have to stay on top of your deliveries, keep tabs on product, and keep drivers and customers satisfied, you also have to keep track of every car’s maintenance clock, schedule deliveries to work around traffic jams and roadblocks, and make sure you don’t waste money on fuel or bad driving practices. If it sounds overwhelming, that’s because it is. Or at least it can be. However, if you’re a hyper-organized person who wants to do better at managing a business fleet, there are a few key tools you can use that can help you whip your fleet into shape in no time.
Use Tracking Software
Keeping your service consistent is one of the most important parts of running your business. Since your drivers are all different people with different tendencies and driving habits, it might feel like a lost cause to get everyone synced up and working to meet company standards. However, if you install a fleet optimization tool or tracking technology, all the guesswork is taken out of the process, leaving you with great results. These tools can help you learn the frequent mistakes each driver makes so you can work to correct them. They can also help you find the best routes to travel and monitor each driver’s progress. Fleet optimization tools work to streamline your fleet one driver at a time, keeping you informed and in control throughout the entire process.
One of the most difficult parts of your job involves taking certain drivers aside and trying to work out issues with their performance or driving style in a way that doesn’t feel harsh or demanding. Using tracking software is a great way to allow you to bring up a potential problem with a driver before it becomes an actual problem. If you’ve become aware of a specific tendency that a driver has on the road, you can address it by backing it up and pointing to examples of how they can do better. Telling a worker they can be doing better doesn’t have to sound like a warning or a criticism. Using your optimization tools, try your best to communicate with each driver from the start that you’re aiming for a synchronicity of labor in order to make your business run properly. Your drivers will feel valued, and you’ll be able to help them do their job in a more efficient way.
Use a Fuel Card
When drivers are on the road, they can find themselves running into many unpredictable factors. If you’re dealing with a job that requires you to send a fleet out into territory you’re not used to, a fuel card can be the thing to save you from seriously overspending on gas. Purchasing a fuel card from a company like WatchCard can guarantee you and your drivers a consistent rate no matter where you’re driving. You don’t have to worry about changing gas prices in different parts of the country, and you don’t have to worry about drivers overspending on gas. Each card can come with different presets, and you can decide exactly how much control each driver gets over their card. If you’re someone who likes to leave nothing to chance, purchasing a fleet fueling card is one of best investments you can make.
Your business needs great drivers in order to thrive. That means that you always need to be on the lookout for new, fresh talent to recruit. But bringing on new drivers isn’t always as easy as all that. First, you’ll need to make sure you’re bringing your drivers into a great work environment. If your current drivers aren’t happy, the new ones you find will most likely come up against the same struggles, and you could find yourself dealing with a high turnover. If you’re helping your drivers be the best they can be while trying to recruit talent that really cares about doing an amazing job, you’ll be going a long way toward building a company that people love to work for. When recruiting, focus on drivers who are passionate, and also on drivers who have something to learn. If you can take on workers who you feel you have something valuable to give, you’ll be able to create lasting relationships with workers rather than simply building a staff. Having a trustworthy, reliable workforce means going the extra mile and treating workers like they truly belong.